Privacy Policy

Last Updated: April 24, 2026 Effective Date: April 24, 2026

This Privacy Policy describes how Ecorivta (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at https://www.ecorivta.com or interact with our manufacturing services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Company Name: Rivta Culture Equipment (Shenzhen) Co., Ltd. Trading As: Ecorivta Registered Address: 2/F, Building Donghui C, Keyan 2nd Road, Wulian Fenggang Town, Dongguan City, Guangdong, China 523695 Contact Email: sales@ecorivta.com Phone: +86-13342957391 Website: https://www.ecorivta.com

We are a custom cosmetic bag and beauty accessories manufacturer serving global beauty brands.

2. What Information We Collect

2.1 Information You Provide Directly

When you contact us, request a quote, or subscribe to our communications, we collect:

• Identity Information: Full name, company name, job title
• Contact Information: Email address, phone number, business address
• Project Details: Product specifications, design briefs, materials interest, order quantities, target retail markets
• Account Information: Login credentials (if applicable to future client portals)
• Communications: Messages, emails, and inquiries you send to us

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Information: Pages visited, time spent on pages, click patterns, referring website
• Location Information: Approximate geographic location (country/region) based on IP address
• Cookies and Tracking Data: See Section 4 below

2.3 Information from Third Parties

We may receive limited information from third-party platforms when you interact with our content (e.g., LinkedIn, Facebook, YouTube), in accordance with their privacy policies and your settings on those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries — Process quote requests, sample requests, and project consultations
• Provide manufacturing services — Coordinate orders, samples, production updates, and delivery
• Improve our website — Analyze usage patterns to enhance content and user experience
• Send communications — Reply to your inquiries, send order updates, and (with your consent) share new product catalogs and material releases
• Comply with legal obligations — Meet regulatory requirements, respond to lawful requests, prevent fraud
• Marketing communications — Only with your explicit opt-in, and you can unsubscribe at any time

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide functionality and analyze usage.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function (cannot be disabled)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics via Site Kit, Microsoft Clarity)
• Functional Cookies: Remember your preferences (language selection via TranslatePress)
• Marketing Cookies: Track campaign effectiveness (only with your consent)

4.2 Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For more information, visit:

• Chrome: chrome://settings/cookies
• Safari: Preferences → Privacy
• Firefox: about:preferences#privacy

5. Third-Party Services We Use

We use the following third-party services that may collect information:

These services have their own privacy policies, which we encourage you to review.

6. How We Share Your Information

We share your information only in these limited circumstances:

• Service Providers: Trusted third-party vendors (hosting, email, analytics) bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, with prior notice
• With Your Consent: Any other sharing that you explicitly authorize

We never sell your personal data to advertisers or marketing companies.

7. International Data Transfers

Ecorivta is headquartered in China. When you contact us from outside China (including the EU, UK, US, or other regions), your information will be transferred to and processed in China.

We take appropriate safeguards to protect your data during international transfers, including:

• Contractual data protection clauses with our service providers
• Compliance with applicable data protection regulations
• Encryption during transmission (TLS/HTTPS)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the right to receive information about these safeguards by contacting sales@ecorivta.com.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, and reporting obligations
• Resolve disputes and enforce our agreements

Typical retention periods:

• Inquiry/contact form data: Up to 3 years from last interaction
• Customer order records: Up to 7 years (for tax and legal compliance)
• Marketing subscription data: Until you unsubscribe
• Website analytics: Up to 26 months (Google Analytics default)

When data is no longer needed, we securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal data.

9.1 European Economic Area (EEA), UK, Switzerland — GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data we hold
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict processing of your data
• Data portability — receive your data in a structured format
• Object to processing based on legitimate interests
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

9.2 California Residents — CCPA Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect, use, and share
• Delete personal information we have collected
• Opt-out of the sale of personal information (note: we do not sell personal information)
• Non-discrimination for exercising your privacy rights

9.3 Exercising Your Rights

To exercise any of these rights, please contact us at: Email: sales@ecorivta.com Subject Line: “Privacy Rights Request”

We will respond within 30 days (GDPR) or 45 days (CCPA), as required by law. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our website and services are intended for business-to-business (B2B) interactions and are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at sales@ecorivta.com.

11. Data Security

We implement reasonable technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS) and at rest where applicable
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits of our systems and third-party providers
• Secure data centers with physical and logical access controls

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Marketing Communications

If you opt in to receive marketing emails (such as our material catalog updates, product launches, or industry insights), you can:

• Unsubscribe at any time using the link in every marketing email
• Update preferences by contacting sales@ecorivta.com
• Opt out of all communications except essential service-related messages (e.g., order updates)

We use opt-in (rather than opt-out) for marketing communications to comply with GDPR and CAN-SPAM regulations.

13. Links to Third-Party Websites

Our website may contain links to third-party websites (such as our blog references, partner pages, or social media). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via email (if we have your email) or a prominent notice on our website
• Obtain your consent when required by law

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Ecorivta (Rivta Culture Equipment (Shenzhen) Co., Ltd.)

📧 Email: sales@ecorivta.com

📞 Phone: +86-13342957391 / (86-755) 8425 9020

📍 Address: 2/F, Building Donghui C, Keyan 2nd Road, Wulian Fenggang Town, Dongguan City, Guangdong, China 523695

🔗 Website: https://www.ecorivta.com 🔗 LinkedIn: https://www.linkedin.com/company/rivta/

For data protection inquiries from EU/UK residents, please mark your email subject line with “GDPR Inquiry.”

For California residents, please mark your email subject line with “CCPA Inquiry.”

Thank you for choosing Ecorivta. We are committed to protecting your privacy and earning your trust.